Operations and Supply Management 4.0 : Industry Insights, Case Studies and Best Practices
by Marc Helmold, Brian Terry
Chapter 1: Introduction – The Value Chain -- Chapter 2: Operations Management 4.0 -- Chapter 3: Supply Management 4.0 -- Chapter 4: Lean Principles in Operations and Supply -- Chapter 5: Industry 4.0 and Artificial Intelligence (AI) -- Chapter 6: Operations and Supply as Integral Part of the Corporate Strategy -- Chaper 7: The cultural change towards Operations and Supply Excellence -- Chapter 8: Global Supply Chain and Logistics -- Chapter 9: New Competencies and Skills in Operations and Supply -- Chapter 10: Change Management as Driver towards Operations and Supply Management 4.0 -- Chapter 11: Lean Product Development -- Chapter 12: Cultural Fit in Operatins and Supply -- Chapter 13: Performance Management Cycle, KPI and OKR -- Chapter 14: Sustainability Management and Social Responsibility -- Chapter 15: Audits and Quality Management Systems (QMS) -- Chapter 16: Outlook of Operations and Supply Management 5.0 -- Glossary of Lean Management Terms.