Operations excellence management system (OEMS) : getting it right the first time

Cover; Half Title; Title Page; Copyright Page; Contents; Foreword; Acknowledgements; Authors; 1 Introduction to OEMS; 2 Models for Implementing OEMS; 3 Readying the Organization for OEMS; 4 Repackaging Multiple Management System into an OEMS; 5 Understanding Documentation and Learning to Write for Users; 6 Readying the Organization for Change -- OEMS Implementation; 7 Establishing OEMS Element Implementation and Sustainment Networks; 8 Pre-implementation Preparation and Readiness; 9 Implementation -- Focus on Big Wins and Known Gaps