//-->
Successful service operations management
Metters, Richard, (2006)
Service operations management
Johnston, R., (2001)
Operations management in professional service organisations : a typology
Harvey, Jean, (2003)
Poverty or income distribution : which do we want to measure?
Johnston, Robert, (2010)
Review of new compendia of social statistics and social indicators in five Western countries
Johnston, Robert, (1976)
Student culture and student power
Johnston, Robert, (1971)