Operations, Quality, and Profitability in the Provision of Banking Services
| Year of publication: |
1999
|
|---|---|
| Authors: | Soteriou, Andreas ; Zenios, Stavros A. |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md : INFORMS, ISSN 0025-1909, ZDB-ID 2063451. - Vol. 45.1999, 9, p. 1221-1238
|