Optimal Configuration of a Service Delivery Network: An Application to a Financial Services Provider
| Year of publication: |
2010
|
|---|---|
| Authors: | Meester, Geoffrey A. ; Mehrotra, Anuj ; Natarajan, Harihara Prasad ; Seifert, Michael J. |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 11084601. - Vol. 19.2010, 6, p. 725-742
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