Optimal service decisions in an omni-channel with buy-online-and-pick-up-in-store
Xiaojun Fan, Lin Tian, Chengfu Wang and Shanshan Wang
| Year of publication: |
2022
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|---|---|
| Authors: | Fan, Xiaojun ; Tian, Lin ; Wang, Chengfu ; Wang, Shanshan |
| Published in: |
Journal of the Operational Research Society. - London : Taylor and Francis, ISSN 1476-9360, ZDB-ID 2007775-0. - Vol. 73.2022, 4, p. 794-810
|
| Subject: | BOPS | Omni-channel | service decision | Theorie | Theory | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/01605682.2020.1863753 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013281382