Optimal uniform pricing strategy of a service firm when facing two classes of customers
Wenhui Zhou; Xiuli Chao; Xiting Gong
| Year of publication: |
2014
|
|---|---|
| Authors: | Zhou, Wenhui ; Chao, Xiuli ; Gong, Xiting |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 23.2014, 4, p. 676-688
|
| Subject: | service system | queueing delays | delay-sensitive customers | optimal pricing | Preismanagement | Pricing strategy | Warteschlangentheorie | Queueing theory | Kundenservice | Customer service | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010364028