Optimizing customer relationships with advanced analytics
Year of publication: |
2004
|
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Authors: | Bayer, Judy ; Swift, Ronald S. |
Published in: |
Managing customer relationships : a strategic framework. - Hoboken, New Jersey : John Wiley & Sons, ISBN 0-471-48590-X. - 2004, p. 350-358
|
Subject: | Beziehungsmarketing | Relationship marketing | Theorie | Theory | Konsumentenverhalten | Consumer behaviour |
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