Other consumers in service encounters : a script theoretical perspective
Li Miao; Anna S. Mattila; Dan Mount
| Year of publication: |
2011
|
|---|---|
| Authors: | Miao, Li ; Mattila, Anna S. ; Mount, Dan |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 4, p. 933-941
|
| Subject: | Gastgewerbe | Hospitality industry | Konsumentenverhalten | Consumer behaviour | Soziales Verhalten | Social behaviour | Sozialpsychologie | Social psychology | Dienstleistungsmanagement | Service management | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009242085