Other customer age : exploring customer age-difference related CCI
Year of publication: |
2015
|
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Authors: | Nicholls, Richard ; Mohsen, Marwa Gad |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 29.2015, 4, p. 255-267
|
Subject: | Age differences | Older consumers | Social identity | Customer-to-customer interaction | Future research | Social contact | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Ältere Menschen | Elderly people | Soziale Beziehungen | Social relations | Altersgruppe | Age group | Kundenintegration | Customer integration |
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