Outcome-based service contracts in the defence industry : mitigating the challenges
Year of publication: |
2010
|
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Authors: | Ng, Irene ; Nudurupati, Sai S. |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 21.2010, 5, p. 656-674
|
Subject: | Rüstungsindustrie | Defence industry | Unternehmensdienstleistung | Business services | Outsourcing | Lieferantenmanagement | Supplier relationship management | Großbritannien | United Kingdom |
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