Outsourcing: Opportunities and challenges for corporate competitiveness ‐ Part 2

This is the second part of a two‐part paper. Part 1 (JCRE 1999 Vol. 2, No.1) discussed basic issues and concepts surrounding the outsourcing process, including the influences that drive the process, the factors that shape the process, and potential outcomes, touching briefly on complications and challenges that the client may encounter. Part 2 addresses the pragmatic aspects in some detail, offering concrete suggestions suggestions for managing the entire outsourcing process more effectively.