Overall perceived value of a tourism service : analysing the spillover effect between electronic channel and consumption of the hotel service
Carmen M. Sabiote Ortiz, Dolores M. Frías-Jamilena and J. Alberto Castañeda García
| Year of publication: |
April 2017
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|---|---|
| Authors: | Sabiote Ortiz, Carmen M. ; Frías-Jamilena, Dolores M. ; Castañeda García, J. Alberto |
| Published in: |
Tourism and hospitality research : the surrey quarterly review. - London [u.a.] : Sage Publ., ISSN 1467-3584, ZDB-ID 2249125-9. - Vol. 17.2017, 2, p. 217-227
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| Subject: | Spillover effect | overall perceived value | online purchase | hospitality | Spillover-Effekt | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry | Tourismuswirtschaft | Tourism industry | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Kundenzufriedenheit | Customer satisfaction | Spanien | Spain | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1467358415613410 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011711576