Overpromise and overdeliver : the secrets of unshakable customer loyality
Rick Barrera
| Year of publication: |
2005
|
|---|---|
| Authors: | Barrera, Rick |
| Publisher: |
New York, NY : Portfolio |
| Extent: | 226 S. 1 CD-ROM (12 cm) |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-59184-061-9 |
| Source: |
Persistent link: https://www.econbiz.de/10004814608