Ownership-based asymmetries in training evaluation practices of call centres
| Year of publication: |
2019
|
|---|---|
| Authors: | Asadullah, Muhammad Ali ; Peretti, Jean Marie ; Derbel, Walid ; Rajhi, Sarra |
| Published in: |
Industrial and Commercial Training. - Emerald, ISSN 0019-7858, ZDB-ID 2019820-6. - Vol. 51.2019, 1 (07.01.), p. 13-23
|
| Publisher: |
Emerald |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/ict-06-2018-0056 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012068697