P-TRANSQUAL : a service quality model of public land transport services
Year of publication: |
2015
|
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Authors: | Bakti, I Gede Mahatma Yuda ; Sik, Sumaedi |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 32.2015, 6, p. 534-558
|
Subject: | Service quality | Public transport | P-TRANSQUAL | Paratransit services | Dienstleistungsqualität | Öffentlicher Nahverkehr | Local public transport | Öffentlicher Verkehr |
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