Packaging-free practices in food retail : the impact on customer loyalty
Year of publication: |
2023
|
---|---|
Authors: | Barbosa, Belem ; Shabani Shojaei, Alireza ; Miranda, Hugo |
Published in: |
Baltic journal of management : BJM. - Bradford : Emerald, ISSN 1746-5273, ZDB-ID 2241820-9. - Vol. 18.2023, 4, p. 474-492
|
Subject: | Brand image | Brand trust | Corporate social responsibility | Customer loyalty | Customer satisfaction | Packaging-free products | Supermarkets | Sustainability | Unpackaged products | Lebensmitteleinzelhandel | Food retailing | Corporate Social Responsibility | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour | Markenimage | Firmenimage | Corporate reputation | Markenführung | Brand management | Vertrauen | Confidence | Kundenbindung | Customer retention | Deutschland | Germany | Markenartikel | Brand |
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