Parents as customers : the influence of school reputation on satisfaction, feedback, and loyalty of vietnamese secondary students' parents
Thang The Nguyen, Thai Quoc Cao, Huong Thi Thu Phung, Trung Tien Nguyen, Thao Thi Thanh Phan, Hiep Hung Pham
| Year of publication: |
2023
|
|---|---|
| Authors: | Thang The Nguyen ; Thai Quoc Cao ; Huong Thi Thu Phung ; Trung Tien Nguyen ; Thao Thi Thanh Phan ; Hiep Hung Pham |
| Published in: |
Corporate reputation review. - London : Palgrave Macmillan, ISSN 1479-1889, ZDB-ID 2031776-1. - Vol. 26.2023, 3, p. 167-178
|
| Subject: | Feedback | Loyalty | Parents | Satisfaction | School reputation | Secondary school | Eltern | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Reputation | Studierende | Students | Schule | School | Zufriedenheit | Schulauswahl | School choice | Weiterführende Schule | Firmenimage | Corporate reputation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/s41299-022-00144-w [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014327305