Pas de deux ‐ learning in conversation

Learning in conversation occurs in a variety of ways. This paper explores one particular way which, it is argued, is central in a knowledge economy. Non‐linear learning occurs through revisiting and re‐examining recurring issues in working life to arrive at new perspectives and new commitments to act in new ways. Such learning contrasts with learning that is linear and incremental, and where there is a pre‐specified endpoint. Non‐linear learning can be facilitated by conversation that is open, respectful, supportive and challenging. The learning that emerges is a result of collaborative effort. The metaphor of a dance is used to characterise a learning conversation of this kind. An example is presented showing its dance‐like qualities and the broad implications for encouraging learning conversations in organisations are identified.