Paths to positivity: exploring the dynamics of positive organizing

This paper advances a theory about the way patterns of positive and negative organizing unfold. It is grounded in data collected from 58 individuals. We followed an inductive logic and used critical incidents to collect information on positive and negative processes and outcomes. From this we extracted six dimensions, which are present in different combinations in the 116 incidents narrated by the participants: recognition/ indifference, communication/silence, interaction/separation, confidence/distrust, loyalty/betrayal, and organizational transparency/organizational secrecy. We then analyzed how these dimensions fit together and discovered that they could be organized around four major patterns combining the clarity/opacity of organizational rules and the considerate/ detached behavior of leaders. We assert that positive leaders are essential in the creation of positive organizations, regardless of the features of the external context.