Patient co-creation activities in healthcare service delivery at the micro level : the influence of online access to healthcare information
Kofi Osei-Frimpong, Alan Wilson, Fred Lemke
| Year of publication: |
January 2018
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| Authors: | Osei-Frimpong, Kofi ; Wilson, Alan M. ; Lemke, Fred |
| Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 126.2018, p. 14-27
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| Subject: | Value co-creation | Online health information | Service encounter process | Healthcare | Mixed methods | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Krankenhaus | Hospital | E-Health | E-health | Patienten | Patients | Betriebliche Wertschöpfung | Value creation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.techfore.2016.04.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011952138