Patient-Reported Experience Measures (PREMs) as organizational innovation : the impact of management choices on patient perception of care delivery

Chiara Barchielli, Paolo Zoppi, Marzia Paffetti, and Marco Alaimo

Year of publication:	2024
Authors:	Barchielli, Chiara ; Zoppi, Paolo ; Paffetti, Marzia ; Alaimo, Marco
Published in:	Economic Growth, Prosperity and Sustainability in the Economies of the Balkans and Eastern European Countries : Proceedings of the 15th International Conference on the Economies of the Balkan and Eastern European Countries (EBEEC) in Chios, Greece, 2023. - Cham : Springer Nature Switzerland, ISBN 978-3-031-58437-4. - 2024, p. 287-296
Subject:	Digital survey \| Patient experience \| PREMs \| Quality implementation \| Value-based assistance \| Patienten \| Patients \| Gesundheitsversorgung \| Health care \| Innovation \| Dienstleistungsqualität \| Service quality \| Krankenhaus \| Hospital

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz im Buch ; Book section ; Konferenzbeitrag ; Conference paper
Language:	English
Other identifiers:	10.1007/978-3-031-58437-4_15 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015064614