Patient satisfaction and organizational impact : a hierarchical linear modeling approach
Koichiro Otani and B. Joon Kim; Brian Waterman; Sarah Boslaugh; W. Dean Klinkenberg ...
| Year of publication: |
2012
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|---|---|
| Authors: | Otani, Koichiro ; Kim, B. Joon ; Waterman, Brian ; Boslaugh, Sarah ; Klinkenberg, W. Dean |
| Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 29.2012, 3, p. 256-269
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| Subject: | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009657662