Patient satisfaction on hospital care services : a study with specific reference to beneficiaries of community-based health insurance schemes in India
G.N. Sumathi, J. Elango and M. Thenmozhi
| Year of publication: |
2023
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|---|---|
| Authors: | Sumathi G. N. ; Elango, J. ; Thenmozhi, M. |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 46.2023, 4, p. 560-583
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| Subject: | patient satisfaction | service quality | community-based health insurance | CBHI | hospitals | Tamil Nadu | India | community-based health insurance schemes | Indien | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Krankenversicherung | Health insurance | Gesundheitsversorgung | Health care | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Gesetzliche Krankenversicherung | Public health insurance | Basisgesundheitsversorgung | Primary health care |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2023.136107 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015062956