Peer-to-peer accommodation experience and guest actual recommendations : a novel mixed-method approach
Jingjie Zhu, Mingming Cheng, Zhiyong Li
| Year of publication: |
2021
|
|---|---|
| Authors: | Zhu, Jingjie ; Cheng, Mingming ; Li, Zhiyong |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 38.2021, p. 1-8
|
| Subject: | Actual recommendation | Airbnb | Guest experience | Online reviews | Sentiment analysis | Konsumentenverhalten | Consumer behaviour | Personalisierung | Personalization | Hotellerie | Hotel industry | Emotion | Kundenzufriedenheit | Customer satisfaction | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Social Web | Social web | Experiment |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tmp.2021.100816 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012591901