PENGARUH TRANSFORMATIONAL LEADERSHIP DAN QUALITY OF WORK LIFE TERHADAP INTERPERSONAL COMMUNICATION IMPLIKASINYA PADA PERFORMANCE KARYAWAN

The influence of transformational leadership and quality of work life on interpersonal communication implication on employee performance. Aims to know and analyze the influence of direct and indirect variable of Transformational Leadership (TL) and Quality of Work Life (QWL) to Interpersonal Communication (IC) implication on Performance of permanent employee of PT. PLN (Persero) WS2JB Palembang Branch. Analysis of this research using Structural Equation Modeling (SEM). The results of the research show the direct effect of Variable Transformational Leadership (TL) to the performance of 0.39, Quality of Work Life (QWL) to the performance of 0.07 and the interpersonal communication (IC) to the performance of 0.81. The indirect influence of transformational leadership variable (TL) on the interpersonal communication (IC) implication on the Performance of 0.356. And the influence of indirect influence of quality of work life (QWL) towards interpersonal communication (IC) implication on Performance of permanent employee of PT. PLN (Persero) WS2JB Palembang Branch at 0.186.