Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Adam Rapp; Thomas L. Baker; Daniel G. Bachrach; Jessica Ogilvie; Lauren Skinner Beitelspacher
| Year of publication: |
2015
|
|---|---|
| Authors: | Rapp, Adam ; Baker, Thomas L. ; Bachrach, Daniel G. ; Ogilvie, Jessica ; Beitelspacher, Lauren Skinner |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 91.2015, 2, p. 358-369
|
| Subject: | Showrooming | Self-Efficacy | Coping behaviors | Salesperson performance | Self-regulation theory | Multi-channel shopping | Verkaufspersonal | Salespeople | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Persönlichkeitspsychologie | Personality psychology | Arbeitsleistung | Job performance | Arbeitsverhalten | Work behaviour | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011309647