Perceived deception in online consumer reviews : antecedents, consequences, and moderators
Year of publication: |
2019
|
---|---|
Authors: | Román, Sergio ; Riquelme, Isabel P. ; Iacobucci, Dawn |
Published in: |
Marketing in a digital world. - Bingley, UK : Emerald Publishing, ISBN 978-1-78756-340-7. - 2019, p. 141-166
|
Subject: | Online consumer reviews | Perceived deception | Elaboration Likelihood Model | Cognitive Dissonance Theory | Conceptual framework | In-depth interviews | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Befragung | Interview | Online-Marketing | Internet marketing | Kognition | Cognition |
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