Perceived Organisational Support and Profitability

This paper investigates the impact of perceived organizational support (POS) on performance.We predict that POS will be reciprocated by positive discretionary employee behavior, which in turn has a positive impact on performance.Empirical research on a sample of Dutch construction companies indeed corroborates a positive relationship between POS and performance. Moreover, the POS-performance link is found to be stronger for good performing firms than for bad performing firms, which supports that reciprocity drives the relationship between POS and performance.