Perceived power and smile intensity in service encounters
Qi Yao, Qiuyan Wan, Shihao Li, Wenkai Zhou and Zhilin Yang
| Year of publication: |
2022
|
|---|---|
| Authors: | Yao, Qi ; Wan, Qiuyan ; Li, Shihao ; Zhou, Wenkai ; Yang, Zhilin |
| Published in: |
Marketing intelligence & planning. - Bingley : Emerald, ISSN 1758-8049, ZDB-ID 2023533-1. - Vol. 40.2022, 3, p. 372-387
|
| Subject: | Competence perception | Purchase intention | Sense of power | Smile intensity | Subjective well-being | Warmth perception | Wahrnehmung | Perception | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MIP-07-2021-0216 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013172969