Perceived quality of e-health services : a conceptual scale development of e-health service quality based on the C-OAR-SE approach
Karsten Hadwich; Dominik Georgi; Sven Tuzovic; Julia Büttner; Manfred Bruhn
| Year of publication: |
2010
|
|---|---|
| Authors: | Hadwich, Karsten ; Georgi, Dominik ; Tuzovic, Sven ; Büttner, Julia ; Bruhn, Manfred |
| Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 4.2010, 2, p. 112-136
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| Subject: | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | E-Health | E-health | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003993851