Perceived quality of mobile services : a segment-specific analysis
Astrid Dickinger
| Year of publication: |
2007 ; 1. Aufl.
|
|---|---|
| Authors: | Dickinger, Astrid |
| Publisher: |
Frankfurt am Main [u.a.] : Lang |
| Subject: | Mobile Business | Mobile business | Mobilkommunikation | Mobile communications | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Qualitative Methode | Qualitative method | Mobile Telekommunikation | Electronic Commerce |
| Extent: | XI, 190 S. Ill., graph. Darst. 210 mm x 148 mm |
|---|---|
| Series: | Forschungsergebnisse der WU Wirtschaftsuniversität Wien. - Berlin : Peter Lang, ISSN 1613-3056, ZDB-ID 2173211-5. - Vol. 18 |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Literaturverz. S. 166 - 186 |
| ISBN: | 3-631-56487-2 ; 978-3-631-56487-5 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003534786