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Preiswahrnehmung von Dienstleistungen : Konzeptualisierung und Integration in das Relationship Marketing
Siems, Florian, (2003)
Auswirkungen von Tarifwahlentscheidungen auf die Nutzung von Dienstleistungen
Robbert, Thomas, (2011)
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian, (2013)
Perceived value: a critical examination of definitions, concepts and measures for the service industry
Boksberger, Philipp E., (2011)
Multidimensional analysis of perceived risk in commercial air travel
Boksberger, Philipp E., (2007)