Perceived value of ride-hailing providers : the role of algorithmic management, customer dysfunctional behavior and perceived injustice
Year of publication: |
2020
|
---|---|
Authors: | Roshdy, Rana S. ; Zhou, Erhua |
Subject: | Labor process theory | service dominate logic | algorithmic management | customer dysfunctional behavior | customer empowerment and perceived justice | Beziehungsmarketing | Relationship marketing | Gerechtigkeit | Justice |
-
Building e-loyalty for e-retailers : role of justice perception and consumer forgiveness
Baruönü Latif, Fatma Özge, (2019)
-
Loureiro, Yuliya Komarova, (2018)
-
Measuring perceptions of fairness of loyalty program members
Shulga, Lenna, (2018)
- More ...
-
Adel, Ahmed M., (2020)
-
Halal strategies on official government tourism websites : an extension and validation study
Adel, Ahmed M., (2021)
-
Can the media breed CEO overconfidence? A sociocognitive perspective in the Chinese context
Ji, Yang, (2021)
- More ...