Perceptions of justice and employee willingness to engage in customer-oriented behavior
| Year of publication: |
2004
|
|---|---|
| Authors: | Kim, Jae-Young ; Moon, Junyean ; Han, Dongchul ; Tikoo, Surinder |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 18.2004, 4-5, p. 267-275
|