Perceptions of service quality and customer satisfaction on online shopping websites in India
S. Saibaba
| Year of publication: |
2010
|
|---|---|
| Authors: | Saibaba, S. |
| Published in: |
Ideas, insights and innovation on management research : an international perspective. - New Delhi : Macmillan Publ. India, ISBN 978-0-230-32889-1. - 2010, p. 279-294
|
| Subject: | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009130840