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Salesperson's listening ability as an antecedent to relationship selling
Drollinger, Tanya, (2013)
Less is more : an exploratory analysis of optimal visual appeal and linguistic style combinations in a salesperson's initial-contact e-mail to millennial buyers within marketing channels
Dapko, Jennifer L., (2014)
Personal selling in marketing
Olariu, Ioana, (2017)
High impact selling : power strategies for successful selling
Brooks, William T., (1988)
Perfect phrases for the sales call : hundreds of ready-to-use phrases for any sale - from prospect to close
Brooks, William T., (2006)
Perfect phrases for lead generation : hundreds of ready-to-use phrases for finding new customers, keeping your pipeline full, and growing your sales
Brooks, William T., (2010)