Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Ajay Noronha, Shreeranga Bhat, E.V. Gijo, Jiju Antony, Alessandro Laureani and Chad Laux
| Year of publication: |
2023
|
|---|---|
| Authors: | Noronha, Ajay ; Bhat, Shreeranga ; Gijo, E. V. ; Antony, Jiju ; Laureani, Alessandro ; Laux, Chad |
| Subject: | Dental education | Dental hospital | Endodontics department | India | Lean six sigma | Lean Management | Lean management | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Indien | Gesundheitswesen | Health care system |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-07-2021-0226 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013535686