Performance evaluation in service systems: A look at the health care industry
Maureen G. DeFuris; Daniel G. Shimshak
| Year of publication: |
1988
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|---|---|
| Authors: | DeFuris, Maureen G. ; Shimshak, Daniel G. |
| Published in: |
National productivity review : the journal of productivity management. - New York, NY : Executive Enterprises Publ., ISSN 0277-8556, ZDB-ID 83202-9. - Vol. 7.1988, 4, p. 318-323
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| Subject: | Gesundheitspflege | USA | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003524099