Performance evaluation of complaint management and virtual enterprise in closed-loop supply chains by using exergoeconomics and extenics
Guojun Ji
Year of publication: |
2008
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Authors: | Jin, Guojun |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 4.2008, 3, p. 368-397
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Subject: | Performance-Messung | Performance measurement | Beschwerdemanagement | Complaint management | Lieferkette | Supply chain | Virtuelle Organisation | Virtual organization |
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