Performance information and citizen service attitudes : do cost information and service use affect the relationship?
Martin Baekgaard
| Year of publication: |
2015
|
|---|---|
| Authors: | Baekgaard, Martin |
| Published in: |
International public management journal. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1096-7494, ZDB-ID 1427358-5. - Vol. 18.2015, 2, p. 228-245
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| Subject: | Öffentlicher Sektor | Public sector | Informationsverhalten | Information behaviour | Informationskosten | Information costs | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011306318