Performance Management : Concepts, Skills and Exercises
| Year of publication: |
2014 ; 2nd ed
|
|---|---|
| Authors: | Cardy, Robert |
| Other Persons: | Leonard, Brian (contributor) |
| Publisher: |
Hoboken : Taylor and Francis |
| Subject: | Performance-Management | Performance management | Qualifikation | Occupational qualification | Personalmanagement | Human Resource Management |
| Extent: | Online-Ressource (279 p) |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Description based upon print version of record Cover; Half Title; Title Page; Copyright Page; Table of Contents; Preface; 1 The Performance Management Process: An Overview; 2 Organizational Context; Opening Example: Just Lay Low; Overview Section; Strategic Context; Horizontal Context; Administrative Context; Opening Example Revisited; Application Section; Basic Skill Builder 2.1: Placing Value on Values; Basic Skill Builder 2.2: Creating Core Values for You Inc; Basic Skill Builder 2.3: Giving Lip Service to Core Values; Basic Skill Builder 2.4: Business-Level Strategies: Your Brand Basic Skill Builder 2.5: Balancing the Balanced ScorecardBasic Skill Builder 2.6: Horizontal Context Revisited; Advanced Skill Builder 2.1: Standing Out in a Crowd; Advanced Skill Builder 2.2: Rank 'em and Yank 'em; Advanced Skill Builder 2.3: Fire 'em All; Advanced Skill Builder 2.4: The Personality Filter; Advanced Skill Builder 2.5: Vertical Integration of Employee Morale; Advanced Skill Builder 2.6: Values that Guide Decision Making; 3 Performance; Opening Example: This Company Is Not a Democracy!; Overview Section; Job Analysis; Criteria; Opening Example Revisited; Application Section Basic Skill Builder 3.1: When the Customer Is Truly #1Basic Skill Builder 3.2: Teaching Your Dog to C-I-T; Basic Skill Builder 3.3: Power to the People; Basic Skill Builder 3.4: A Governmental Value Equation; Basic Skill Builder 3.5: The Serious Business of Playing Restaurant Roles; Basic Skill Builder 3.6: Where the Values Rubber Meets the Road; Advanced Skill Builder 3.1: Let's Get Behavioral; Advanced Skill Builder 3.2: Outcomes Versus Behaviors at WidgetCo; Advanced Skill Builder 3.3: Grilling Different Ultimate Criteria; Advanced Skill Builder 3.4: When You're on a Role, Just Go with It Advanced Skill Builder 3.5: Beware the Source of the DomainAdvanced Skill Builder 3.6: Is Money the Best Motivator?; 4 Diagnosis; Opening Example: Let's Just Skip It; Overview Section; Observation; Causes of Performance; Opening Example Revisited; Application Section; Basic Skill Builder 4.1: It Pays to Pay Attention in Class; Basic Skill Builder 4.2: Making Sense of Observations; Basic Skill Builder 4.3: Using the Observation Cube in the Classroom; Basic Skill Builder 4.4: Documenting the Observation Cube; Basic Skill Builder 4.5: The Observation Cube ... Now What? Basic Skill Builder 4.6: Multiple Options for ObserversAdvanced Skill Builder 4.1: Understanding System Factors; Advanced Skill Builder 4.2: Ability to Measure Ability; Advanced Skill Builder 4.3: People versus Systems; Advanced Skill Builder 4.4: Peak Performance Mind Tricks; Advanced Skill Builder 4.5: Flexibility at the Cost of Observing Performance; Advanced Skill Builder 4.6: Putting the Observation Cube to Work; 5 Evaluation; Opening Example: Are You Feeling Lucky? Well, Are Ya?; Overview Section; Performance Evaluation: What Is It?; Common Performance Characteristics; Common Standards Opening Example Revisited |
| ISBN: | 978-0-7656-2657-8 ; 978-1-317-46292-7 ; 978-0-7656-2657-8 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011834271