Performance measurement based on a total quality approach
| Year of publication: |
2011
|
|---|---|
| Authors: | Anvari, Farhad ; Edwards, Rodger |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 60.2011, 5 (21.6.), p. 512-529
|