Performance Measurement in Business Process, Workflow and Human Resource Management
| Year of publication: |
2011
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| Authors: | Glykas, Michael |
| Published in: |
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering. - Chichester, West Sussex : Wiley, ISSN 1092-4604, ZDB-ID 13772764. - Vol. 18.2011, 4, p. 241-266
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