Performance measurement system design in service operations : does size matter?
Amizawati Mohd Amir
| Year of publication: |
2014
|
|---|---|
| Authors: | Amizawati Mohd Amir |
| Published in: |
Management research review. - Bingley : Emerald, ISSN 2040-8269, ZDB-ID 2535152-7. - Vol. 37.2014, 8, p. 728-749
|
| Subject: | Firm size | Mass service | Performance measurement system design | Professional service | Performance-Messung | Performance measurement | Betriebsgröße | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010387100