Performance metrics and successful e-government services
Joan Steyaert
| Year of publication: |
2002
|
|---|---|
| Authors: | Steyaert, Joan |
| Published in: |
E-Service : new directions in theory and practice. - Armonk, N.Y. [u.a.] : M.E. Sharpe, ISBN 0-7656-0807-3. - 2002, p. 286-314
|
| Subject: | E-Government | E-government | Performance-Messung | Performance measurement | Erfolgsfaktor | Success factor | Betriebliche Kennzahl | Financial ratio | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001813103