The Performance Variability Dilemma - Companies that dictate exact work practices from on high in an attempt to equalize performance throughout the organization risk choking off innovative problem solving by employees. The authors show how geoscientists at Shell, urban planners at the World Bank and financial advisors at Clarica successfully take integrated approaches that blend templates with ...
| Year of publication: |
2003
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| Authors: | Matson, Eric ; Prusak, Laurence |
| Published in: |
MIT sloan management review. - Cambridge, Mass : MIT, ISSN 1532-9194, ZDB-ID 2039388X. - Vol. 45.2003, 1, p. 39-44
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