Personal acquaintances and salespeople in financial services : differences between customers and friends
Year of publication: |
2009
|
---|---|
Authors: | Bäckström, Lars ; Pitt, Leyland F. ; Campbell, Colin ; Nel, Deon |
Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 1443521-4. - Vol. 14.2009/10, 1, p. 26-39
|
Subject: | Verkaufspersonal | Salespeople | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Finanzdienstleistung | Financial services | Schweden | Sweden |
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