PLACE OF ESTIMATION OF ACCORDANCE IN THE SYSTEM OF QUALITY MANAGEMENT OF TRANSPORT SERVICES ON A RAILWAY TRANSPORT

In the article there are the considered questions of creation of method of estimation of accordance of quality of services as an element of the complex system of quality management of services of passenger railway transport.

MoreLess

Year of publication:	2009
Authors:	SHALYA O.G. ; BOROVSKIY B.R.
Published in:	ВІСНИК ЕКОНОМІКИ ТРАНСПОРТУ І ПРОМИСЛОВОСТІ. - CyberLeninka. - 2009, 3, p. 143-146
Publisher:	CyberLeninka Украинская государственная академия железнодорожного транспорта

More details

Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10011215264