PMEX — A PERFORMANCE MEASUREMENT EVALUATION MATRIX FOR THE DEVELOPMENT OF INDUSTRIAL SOFTWARE-INTENSIVE PRODUCTS

The ability to measure performance is both fundamental to and critical in successful product development. Previous research has focused on adding new measurements, not on evaluating those currently used. The performance measurement evaluation matrix (PMEX) is a tool to evaluate the performance-measurement system based on success factors in the development of software-intensive products. Three case studies have been conducted to test the PMEX and the results indicate that the PMEX enables managers to determine explicitly what is and what is not measured. Time, cost, and quality seem to be the focus of the performance measurements while technology and planning activities are absent.